Month: November 2019
It’s been almost 2 weeks since NomadCity2019 ended and I continue to be asked by friends and colleagues about my main learnings and take always. My honest answer has been that I haven’t had the time to sit and reflect on the amazing event it was. I continue to read the reflections of others, and want to add an emphatic ‘YES!’ to all they have shared. Well, a forced slow down has finally provided the think space I need (2 fractured ribs!)
Imagine being in a auditorium with 250 plus people, representing 15 some countries, sharing a common passion to make a difference in how work gets done. Gender, age, culture, religion, sexual orientation…nothing mattered to anyone except coming together with one voice to advocate for working remote (to whatever degree possible). I appreciated each and every question I was asked, the answers offered to me for each question I asked, and the unique views found in the welcome of such diversity. How can learning not be the outcome?
- My first takeaway is about the people. I have attended, and organized, many conferences throughout my career, and would say that the attendees at Nomad City were among the most welcoming, humble, focused, and passionate individuals I have encountered. There is something special about being in the same physical space with people you have connected with in a virtual context. I gained a greater understanding of the importance of scheduling opportunities for individuals and teams to have face to face (physical) time together. I get that this isn’t always possible, but if organizations would consider dedicating some of the money saved by having people work remotely, and use the savings to create such gatherings, the benefits would far outweigh the cost. Events like NomadCity also provide a place where teams can meet, hangout, build relationships, learn together, and strategize on how they can be more effective in the way they work together.
- The second takeaway was a call to move the focus away from the benefit of remote work for the individual and organization, towards the incredible contribution remote work can, and does, have on economic development. I was privileged to moderate a panel organized by Nacho Rodriguez, founder of Nomad City, that focused on how remote work has made a difference in communities around the globe, and how it is making an impact already in Los Palmas. This call also right sizes the reality of remote work. The ‘working on the beach’ vision created by some folks, simply is not the actuality of what this working context looks like. Sure, you can work from the most amazing places, but having a productive and appropriate work environment is both necessary, and at times challenging to find. The concern with embracing remote workers in your organization is not ‘will they stay focused on work’, but ‘will they shut off from work’. These are hard working, dedicated people who truly want to make a difference in whatever community they find themselves working.
- Another takeaway was the amount of collaboration that happens in this community. Collaboration, not competition, was the goal of the individuals and organizations represented at the event. It was great to see how organizations like Basecamp, a fully distributed company, want to learn how they can continue to provide an effective platform for remote workers. Whereby, Buffer, and Hello Monday…all platforms who are growing and adapting to meet the needs of their clients. Workplaceless, another fully distributed company develops and supports training courses to help remote workers and organizations succeed in this space. Amazing individuals, (way too many to mention…check out the speaker line up on the NomadCity2019 link above), who bring their own unique strengths to the movement for the purpose of support and advocacy. The list goes on. The desires expressed regarding helping collocated organizations ascertain how they can make remote or flexible work available for their employees was one of support, not pressure; the common theme was to discover the smartest way, the most effective way to get work done, honoring both employees, employers, and communities. The final day of the event was an ‘unconference’ or ‘Open space’ event for 60 invited remote work advocates. Working together, we identified burning issues which then became the topics of discussion for the day; these participant led conversations truly revealed the challenges and opportunities faced by this community…the discussions were inspiring, challenging, and stimulating. Exciting!
- My final takeaway was the importance of research in this area that provides support for individuals, organizations, and communities regarding remote work. I especially love this because it calls for academia and industry to work together, to collaborate, to need each other. When this happens, we influence not only the current work force, but all those coming behind.
Wrapping up…remote work is not a fad, it’s not some passing trend, it’s the face of work…today. It may look different for each situation, but the bottom line is that we need to consider how we can best build environments where people are allowed the freedom to work in contexts where they are most productive—always balancing freedom and flexibility with responsibility. Where organizations, if appropriate, provide opportunity for their employees to work from anywhere, and trust them to do the work assigned without micro managing, all the while supporting a life balance, and where communities are built and restored to a level of economic health. The remote work movement, and each of the participants at NomadCity2019 all offered a loud ‘amen’ to this collaborative goal. I am honoured, and humbled, to part of this amazing community! See you all at NomadCity2020.
I recently had the honour of being part of NomadCity2019 in Gran Canaria…amazing! In preparation for the event, the presenters were asked to respond to several questions by way of introduction. I found that exercise to be an amazing reflection.
So, in that context, what is my remote working story?
While I didn’t realize it at the time, I have been working remote in some form for the past 29 years! I was a stay-at-home mom until our kids went to kindergarten. At that time I was approached to take on a leadership role in a non-profit organization. Before accepting, I laid out some conditions: if my kids were sick, I could work from home; if there was a school field trip, I could attend and complete my work in the off hours; and I would be able to adjust my work hours to facilitate volunteering in the school. I also assured them that in no way would the quality of my work or leadership of my teams suffer. To my surprise and delight, they agreed! That set the precedence going forward, and never once was I denied the privilege of such a flexible schedule. Unknowingly, this lay the foundation for both our children to desire non-traditional work options. Our son is a digital nomad, in his fourth year of travelling and working in Europe (with his wife and 6 kids), and our daughter has just transitioned to a remote leadership role in a collocated organization.
In 2008, Canada suffered a recession and jobs were being cut. I led a team that was responsible for developing and sourcing leadership training resources. Because we were not generating revenue it was the ‘logical’ area for jobs to be cut…my job was one of those. At that time I made the decision to start my own consulting business working from home. Fast forward to today and I still have my consulting business focusing on all things remote, but I am also a business professor at the Okanagan College School of Business (British Columbia, Canada) specializing in Human Resources and Management. This academic involvement has provided the access and funding to become involved with research; my area of interest and passion is of course remote work. As well, I have been afforded the freedom to travel internationally to both research and speak about the research. I’ve also been privileged to make work happen where it will be most effectively and efficiently done. One of my current roles is orienting and supporting new faculty…term and full time. Many of these individuals are not on campus on a regular basis, some located on campus’ in other locations. A remote work perspective has opened the door for virtual meetings and collaborations, saving the professors valuable personal and travel time, while still being connected with their colleagues.
Now, I love a challenge! That means sometimes saying ‘yes’ to things before thinking through my current capacity. As a result I have suffered burnout and been forced to pull out of activities, and even commitments, that drain me. This becomes magnified when straddling the ‘virtual’ world and ‘physical’ world. I need to honour my employer, as well as the clients I work with through SAM. The upside of such a challenge is that it serves as a reminder to focus on my strengths, and to pour my energies into areas where I can have the greatest impact.
Support, whether working in a fully collocated business, as a digital nomad, or somewhere in between, is vital! I have an amazing group of women with whom I meet on a regular basis. They serve as my sounding board, accountability partners, comic relief, and general support. We all have different work focuses (researcher, educator, dentistry, writer, business developer, executive coaching, mental health…), some work remotely, some collocated, and some hybrid like myself. Great support, and of course getting to the ocean as much as possible helps to put everything back in perspective (I grew up in Ireland right on the Irish Sea, so the ocean is my happy place). I also have an incredibly supportive family (specifically my husband, kids, niece) who serve as the best support a person could ask for…and have no problem speaking truth to me when the need arises.
I started off asking ‘what is my remote story’, well, that’s pretty much it. I have learned that stepping up and asking for a flexible schedule, or to work remote really isn’t such a scary thing, and it’s not an all-or-nothing equation. Some people work 100% remotely, and some 1 day a month…do what works for you, your organization, and your community. While there are challenges, none of them are insurmountable if you reach out and ask for help. Remote work can have such a powerful impact not only for individuals and organizations, but also the whole area of economic development.
My advise to others starting a similar journey? Stay open minded…embrace opportunities that come your way, and it’s never too late to start a new rendition of your career. Always remember that we were created to live in community, be that face to face or virtual…so make sure you stay connected!
So, what’s your remote working story? Where is your journey taking you?