Category: Self-directed

Leadership growth in the liminal space…blog #88

In a previous blog I wrote about liminal space from the perspective of a professor. Recently, I have been thinking a great deal about it from the context of leading in this current work-from-home reality. We know the current state of affairs will not be forever, but we don’t know how long it will be until we can settle into a more stable way of life and living. Thus, the liminal space in which we are living. The rollout of vaccines has certainly provided a glimmer of hope for the ending of our forced remoteness. Until then…liminal space.

“Liminal space is where you have left something behind, yet you are not yet fully in something else. It’s a transition space.” 

So, how do we take advantage of this period of liminal space, a gifted time where we can rethink what we want life to look like when we are released from the bounds of our four walls? I recently listened to a podcast by Brené Brown where she was interviewing Adam Grant. They discussed how “…rethinking does not have to mean changing your mind; it’s about reflecting and wondering if you should change your mind. It’s about being open to new information.”

For some, the experience of working from home has been a welcome change from the craziness of the 9-5 existance we came to accept. For others it truly has been like a confinement paired with constant negotiations with partners, kids, pets, or house mates for even a tiny bit of space in which to work. Some have already decided that they never want to go back to the office, while others are thinking, “If this is remote work, no thank you!” 

The thing is there is nothing normal about how we are working right now. This isn’t remote-working. While some folks are happy with their working from home arrangement , I don’t think this describes the ideal that would cause many of us to say, “I’m loving this set up, I could do this forever!” Perhaps the majority of us would be happier approaching it like a buffet…”I’d like some of this, some of that, but none of those!” Now that makes more sense to me. 

So how can we take advantage of this rare liminal space? Let me suggest a few questions to think through as you prepare for your upcoming liberation. 

  • What are you really loving about your current working context? 
  • What about this context do you want to preserve–to hold onto–even after restrictions are lifted?
  • What are you really hating about your current, working context?
  • What do you know must change for the sake of your emotional, physical, psychological, or spiritual health? What is simply not sustainable?
  • What have you learned about yourself and how you work? 

No matter which work arrangement you hope to embrace, change is inevitable. We may not be able to control all the elements of change, but we do have control over how we prepare ourselves for what’s ahead. While we are living in this liminal space, why not add value to the time by investing in YOU? Engaging in some, or all, of the suggestions below can start the preparation for emerging from the liminal space with great expectancy and enthusiasm, more prepared and equipped than before we hit lock-down. Self-growth (or self-leadership) may just help you prepare for your desired work arrangement by gaining a deeper understanding of who you are and what you bring to the job.

  1. Learn about and growing your emotional intelligence
  2. Learn about and growing your strengths 
  3. Complete and contemplate via the Daring Leadership Assessment.
  4. Learn about and developing the competencies necessary for success as a remote/hybrid worker. 
  5. Identify some desired growth areas and create SMART goals to work towards achieving them. 

Let me finish with the quote I started this blog with. “Somewhere, something incredible is waiting to be known.” We will get through this pandemic; how great would it be if we emerge with great expectancy for the incredible that’s waiting to be known?

Photo by Jeb Buchman on Unsplash

Leading and learning, why?…blog #87

Odeon in Ephesus ~ the Bouleuterion

I really love learning, but these days learning can feel more like a chore. Growing up, if you were to ask my teachers or parents, they would not say a love of learning would define my school days, unless you were talking about anything to do with music. In high school, I had no problem getting to school by 7am, three mornings a week for choir and band practice, and I was thrilled to go to school on the days I had music classes in my timetable, but on the other days, I can’t honestly say I was a model student.

While I loved music lessons at school, private piano lessons were a completely different thing. To be fair, my lesson followed my older, focused and very musical, brother. We both faithfully practiced everyday (thanks to Mum’s perseverance), but somehow Ian kept getting better; me, not so much. I still remember the horror of walking into a very sterile, institutional building in Belfast to take a Royal Conservatory piano exam. Finally, the inevitable happened, our very stern piano teacher, had a talk with my parents. It went something like this, “You are wasting your money having Roberta in piano lessons; she doesn’t have a musical bone in her body.” That was my last piano lesson. I was ecstatic! I now had an extra three hours every week to do what I loved – ride my bike, roller skate, and hang out with my friends. I wonder what Miss Thompson would say if she knew I went on to achieve first chair as clarinetist in our high school orchestra, and travel for two years in a prestigious singing group?  

So what made the difference in my musical education? I think two things were at play: a desire to learn about the subject matter, and the learning environment. I really did not want to take piano lessons. I did, however, want to play the clarinet and sing. I love learning with others, and I have always loved creating music with others; I never do well in an ‘stick’ vs ‘carrot’ learning environment. It not only breaks my spirit, but it awakens my stubborn Irish ire (I know, not very mature).

Why is this concern over learning such a pervasive thought in mind? What really is irritating me? If I love learning so much, why am I feeling overwhelmed and fatigued with learning these days? I found this statement when reading a blog by Dean Yeong

The abundance of information and the ease to access it quickly becomes a severe problem for people who are curious and want to learn almost anything. They’re constantly consuming information to the point that they don’t have the attention left to take action and to produce.

I wholly resonate with Yeong’s sentiment. This ‘problem’ becomes especially challenging when such a fire hydrant of information comes at us from every direction; this is one of the advantages, and disadvantages, of ready access to the totality of human knowledge at our finger tips. Add to this abundance is the reality that for some folks, this past year has left us with more time to follow our curiosity. As leaders, we are coached with leadership wisdom such as:

“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.”  Peter Drucker

“Leadership and learning are indispensable to each other.” John F. Kennedy

Such appeals can unintentionally create added pressure on struggling leaders in today’s complex working environment! Don’t get me wrong, I am committed to lifelong learning, I just need to intentionally filter both the content and the source of information. I need to focus on what I can and should research in order to make a difference in the lives of those I am humbled to influence; to focus on what I deeply care about. I need to learn, to dialogue and debate with others who will challenge my thinking and shed light on the dark corners I am overlooking.

The good news is that I have such amazing people in my life: family, friends, and co-workers. For this I am both blessed and eternally grateful. However, it’s up to me to set up the filters necessary to not drown in the abundance of information, and make time to probe, ponder and assimilate what it is that will make a difference in what I most care about. It’s the richness of the dialogue and debate that makes such a discipline all the more precious.

Here’s another great quote on leading and learning. This one stirs in me a desire to jump up and shout ‘YES!” As leaders, this is why we learn!

“Real learning gets to the heart of what it means to be human. Through learning we re-create ourselves. Through learning we become able to do something we never were able to do. Through learning we re-perceive the world and our relationship to it. Through learning we extend our capacity to create, to be part of the generative process of life. There is within each of us a deep hunger for this type of learning.” ― Peter M. Senge

References:

Yeong, Dean. (2018). Knowledge Prioritization; How to prioritize what you should learn first https://www.deanyeong.com/article/how-to-prioritize-what-to-learn

Interaction Design Foundation. (2020). Information overload, why it matters and how to combat it.

https://www.interaction-design.org/literature/article/information-overload-why-it-matters-and-how-to-combat-it

Working through it…Blog #81

I truly believe we are meant to live in community; to share life with others, to laugh, cry, learn, explore, and journey together. I have journeyed so with a dear friend and colleague and have learned so much from her. For this blog, I invited Candace to share some of her personal journey and learnings with you regarding mental health–I know you’ll benefit from her story. Please enjoy…

“I care about you…and I care about this place. You aren’t yourself and I need the full ‘you’ for the work we have ahead of us. Take the rest of the week off, then on Monday, we’ll check in and I want to hear from you what your plan is to get well …and what you need from me.”

This conversation happened about 7 years ago but I can recall it like it was yesterday. I remember how embarrassed, angry (at myself), relieved, and determined I felt. I knew I wasn’t well, but what I didn’t know was that it was affecting my work. Well, I knew it was affecting my work, but I didn’t know that the covering up, compensating, and hiding I was expending energy on wasn’t working as well as I thought it was.

My work provided meaning, a sense of control when a great deal of my life was feeling out of control, and was a huge part of my identity. The message that my performance was not up to standard and that I was letting my Executive Director down was terrifying and triggered the fight response I needed at that time.

We’ve come a long way in our view of and approach to mental illness in the workplace. Historically, we just whispered behind people’s backs, marginalized them, and believed that stopping work (i.e. going on a leave) was what they should do. Thankfully, campaigns to increase awareness and reduce stigma are part of our culture now, and there are champions for mentally healthier workplaces in every sector. Many workplaces and leaders have come to understand that people who live with mental illness can be healthy, functioning contributors on our teams and in our workplaces, and it’s the workplaces who have provided flexible work arrangements who have often been the most successful in retaining and engaging employees with less visible disabilities like mental illness.

While I’ve heard many workplace leaders express concern about the mental health of their employees (and rightfully so) these last several months, I wonder if this may be the time for people with lived experience with mental illness to shine and contribute in new ways?

Struggling with figuring out how to be well when it feels like any minute the world might crash around you? A person with a chronic and persistent mental illness will say, “Been there.”

Wondering what the right rhythm in your work/personal life is to effectively manage all that has to be done when you just feel tired and scared? Yup.

Feel like your brain is exhausted from managing all the scary thoughts running around? Uh-huh.

Following are a few thoughts to help us promote mentally healthy workplaces, when we’re working apart:

·       Wondering how your staff are doing? Ask them or create opportunities for everyone to check in and respond to one another. For many, working from home has meant disconnection from their work friends and so loneliness has added to everything else that’s hard about this time.

·       Provide a lunch and learn that addresses some of the challenges of balancing work and caregiving pressures or just work and life!

·       Learn about people who live with mental illness and have learned to be well at the same time. Search for stories of resiliency and learn from people’s lived experience. I have been well for years now, but know that I am more at risk than maybe others are and so need to be vigilant in employing strategies that help me be well. Want to learn more about this? Click here to access some great resources that can help you learn more about resiliency and mental health.

·       Behave your way into being. Every day I get up and start doing the things that I know promote health for my body and brain. Trust that doing these things will make a difference even if you can’t feel the results right away.

·       Add a WWW practice to the end of your day. Martin Seligman, author of “Flourish: A Visionary New Understanding of Happiness and Well-being” recommends a practice of writing down What Went Well each day. He suggests identifying three things that went well plus reflecting on why they went well. This exercise has been shown to positively impact mental health.

·       Book a bit of worry time when you need it. Adam Grant in his Work-Life podcast describes this suggestion in more detail, but in short, he suggests that if your brain is worried about something, a strategy to help can be to set a timer and let it run. Worry, think about what might happen and then identify a step or two that you can take to address the fear or worry.

·       Ask for help. You are not weak if you reach out for help and you don’t need to wait until it’s “bad enough.” If your mood has been low for more than a couple of weeks and the normal things that would help you feel better don’t seem to be helping, reach out.

Click here if you want a place to start

Work can and does play a critical role in most people’s wellbeing. One final suggestion? Take a few minutes to reflect on how *you* are doing at managing work-life wellness and lead by example. Notice and give permission where people are attempting to set boundaries or when they need boundaries relaxed. You’re not alone. We’ll work through this together.  IMG_3492.JPG

Candace Giesbrecht is a Strategic HR Coach and Consultant. Thanks for your heart felt contribution to Probe and Ponder.

What’s your remote work story? …#67

Las Canteras Beach, Las Palmas de Gan Canaria

I recently had the honour of being part of NomadCity2019 in Gran Canaria…amazing! In preparation for the event, the presenters were asked to respond to several questions by way of introduction. I found that exercise to be an amazing reflection.

So, in that context, what is my remote working story?

While I didn’t realize it at the time, I have been working remote in some form for the past 29 years! I was a stay-at-home mom until our kids went to kindergarten. At that time I was approached to take on a leadership role in a non-profit organization. Before accepting, I laid out some conditions: if my kids were sick, I could work from home; if there was a school field trip, I could attend and complete my work in the off hours; and I would be able to adjust my work hours to facilitate volunteering in the school. I also assured them that in no way would the quality of my work or leadership of my teams suffer. To my surprise and delight, they agreed! That set the precedence going forward, and never once was I denied the privilege of such a flexible schedule. Unknowingly, this lay the foundation for both our children to desire non-traditional work options. Our son is a digital nomad, in his fourth year of travelling and working in Europe (with his wife and 6 kids), and our daughter has just transitioned to a remote leadership role in a collocated organization.

Topic: ‘Identify, screening for, and nurturing critical self-management skills’

In 2008, Canada suffered a recession and jobs were being cut. I led a team that was responsible for developing and sourcing leadership training resources. Because we were not generating revenue it was the ‘logical’ area for jobs to be cut…my job was one of those. At that time I made the decision to start my own consulting business working from home. Fast forward to today and I still have my consulting business focusing on all things remote, but I am also a business professor at the Okanagan College School of Business (British Columbia, Canada) specializing in Human Resources and Management. This academic involvement has provided the access and funding to become involved with research; my area of interest and passion is of course remote work. As well, I have been afforded the freedom to travel internationally to both research and speak about the research. I’ve also been privileged to make work happen where it will be most effectively and efficiently done. One of my current roles is orienting and supporting new faculty…term and full time. Many of these individuals are not on campus on a regular basis, some located on campus’ in other locations. A remote work perspective has opened the door for virtual meetings and collaborations, saving the professors valuable personal and travel time, while still being connected with their colleagues.

Now, I love a challenge! That means sometimes saying ‘yes’ to things before thinking through my current capacity. As a result I have suffered burnout and been forced to pull out of activities, and even commitments, that drain me. This becomes magnified when straddling the ‘virtual’ world and ‘physical’ world. I need to honour my employer, as well as the clients I work with through SAM. The upside of such a challenge is that it serves as a reminder to focus on my strengths, and to pour my energies into areas where I can have the greatest impact.

Yup, we have a wee bit of a shoe fetish!

Support, whether working in a fully collocated business, as a digital nomad, or somewhere in between, is vital! I have an amazing group of women with whom I meet on a regular basis. They serve as my sounding board, accountability partners, comic relief, and general support. We all have different work focuses (researcher, educator, dentistry, writer, business developer, executive coaching, mental health…), some work remotely, some collocated, and some hybrid like myself. Great support, and of course getting to the ocean as much as possible helps to put everything back in perspective (I grew up in Ireland right on the Irish Sea, so the ocean is my happy place). I also have an incredibly supportive family (specifically my husband, kids, niece) who serve as the best support a person could ask for…and have no problem speaking truth to me when the need arises.

I started off asking ‘what is my remote story’, well, that’s pretty much it. I have learned that stepping up and asking for a flexible schedule, or to work remote really isn’t such a scary thing, and it’s not an all-or-nothing equation. Some people work 100% remotely, and some 1 day a month…do what works for you, your organization, and your community. While there are challenges, none of them are insurmountable if you reach out and ask for help. Remote work can have such a powerful impact not only for individuals and organizations, but also the whole area of economic development.

 

My advise to others starting a similar journey? Stay open minded…embrace opportunities that come your way, and it’s never too late to start a new rendition of your career. Always remember that we were created to live in community, be that face to face or virtual…so make sure you stay connected!

So, what’s your remote working story? Where is your journey taking you?

 

Competencies: self-efficacy and initiative…one enables the other.

There are 3 more competencies that I want to discuss in this series regarding success as a remote worker: taking initiative, being adaptable/flexible, and having high self-efficacy. In this blog I want to tie two of them together; while very different from each other, I believe it’s fair to say that doing one, not only indicates the presence of the other, but also contributes to growing it. Let me clarify.

In many cases it take guts, courage, and confidence to take the initiative to make something happen. To put it another way, people with high self-efficacy would be more likely to step up and take the initiative to make something happen than someone who lacks the confidence and belief in their own abilities to do so.

Back in the 1700s, the term ‘initiative’ was used when referring to someone having “the power to originate something”. Since we are talking in a business context, an appropriate definition would be… “An individual’s action that begins a process, often done without direct managerial influence.”

Taking action, starting a process, not needing managerial influence, originating something…all challenging to do if an individual is low on self-efficacy. Psychologist Albert Bandura defines this as “a personal judgment of how well one can execute courses of action required to deal with prospective situations”. Pulling it all together…if an individual does not have the personal confidence to deal with a given situation, they will be hesitant to take the initiative to begin a process that does not come with managerial direction.

The question then remains, how does one grow their self-efficacy in order to have the confidence to take initiative? I recently came across an article entitled ‘5 Easy Rules to Improve Self-Efficacy’ While I suggest taking time to read the short article, let me give you a quick overview of what the author suggests:

1. Set your goals above your ability: We are talking about stretch goals here. Not impossible ones, but goals that call on your current strengths and require you to flex them beyond what you have already done.

2. Simplify your goals into small pieces: We know this already…bit size chunks, one step at a time, one foot in front of the other, and before you know it…you have reached your goal!

3. The big picture should be your main focus: This seems somewhat opposite to the point mentioned above; however, if we don’t have the big picture in mind, knowing the ‘why’ behind our desire to grow in this area, it is easy to get lost in the quagmire.

4. Obstacles have to be reframed: We can’t always change or control our situations, nor can we always remove certain barriers. What we can do is change how we view these situations…then move forward.

5. Take control of your life: (or at least take responsibility for your decisions) “A strong sense of self-efficacy is about the deep belief in your abilities and not about the cockiness of just your self-esteem. Stay humble and open to new ideas and eventually achieve the mastery.” (I love this!)

Self-efficacy is really a mind game. In a previous blog I talked about self-leadership. Part of this is growing in the understanding and utilization of your strengths and emotional intelligence. Bottom line, life is a journey of discovery. Own your mistakes, learn from them, grow your strengths, and lead from that point of confidence. Then, take the initiative to grab hold of the many opportunities that come your way.

Self-leadership ~ how do I interview for that?

In my last blog we discussed the concept of self-leadership and its importance in an individual’s success. As a refresher, this definition of self-leadership directs our focus. ‘…the ability to influence your thinking, feeling and actions to achieve your objectives.

We know from our research that taking on the responsibility of self-leadership is important for everyone, but even more so in a remote working context. In previous blogs we considered what questions could be asked in an interview to discern such competencies as communication, self-directed, and trust. In this piece we offer interview question suggestions for self-leadership.

1. How have you taken the initiative to grow your strengths in the recent past? What was the impetus to grow that specific strength? (You are wanting to identify two things here: a) does the individual have an awareness of their own strengths, and b) are they intentionally getting better at what they are already good at.)

2. What have you learned about yourself from working collaboratively with others?
(Working with others is like holding up a mirror to our own actions, reactions, patterns and processes. Responses should give you insight into the individuals ability and desire to collaborate, as well as their openness to learn from others.)

3. Tell me about a time when you received critical feedback from either a peer or a supervisor. How did you respond? What did you do about the critique? (We know how important feedback is, even if we don’t always like what we hear. Listen for honesty around both positive and negative feedback, AND action taken as a result of that critique)

Tell me about yourself

4. What book or podcast series has most impacted your on-going development and growth? Why was it so impactful? (Reading, or listening to audio books and podcasts, is a great way to grow as we learn from others. Hearing about the choice of books an individual reads, and what they do with what they have learned will provide a glimpse into how a individual goes about accessing resources for growth.)

5. How have you benefited from being mentored? (Listen for indication of the value learning from others brings to one’s self-awareness and growth. Is mentoring something that they value? Have they mentored others?)

6. Self-awareness is a key element of self-leadership. Describe yourself using internal factors such as your strengths, passions, values, personality, goals. (Most people introduce and describe themselves by their career, culture, hobbies…external aspects. A self-aware individual is able to speak about themselves in terms of who they are vs what they do.)

“How we lead ourselves in life impacts how we lead those around us.”
Michael Hyatt,

 

Self-leadership ~ a competency worth growing

Let him who would move the world first move himself.”
― Socrates

In our research, 58% of respondents stated that to be successfully as a remote worker it’s important to be disciplined. We defined discipline as showing a controlled form of behavior or way of working. Respondents agreed that discipline is about the long commitment in the same direction, doing something because it is the right thing to do, not because it felt like it. As I consider the practice of discipline, I’m learning that self-leadership and discipline are closely connected.

Sue Stockdale, a British polar adventurer, athlete and motivational speaker, wrote a insightful article regarding this topic. Her 3 suggestions for becoming more disciplined were:

  1. Be clear about what’s important
  2. Imagine yourself at the end point and work backwards
  3. Short term pain vs. long term gain

Let’s consider self-leadership as being the fuel that enables us to be disciplined, to stay in the game for the long haul. A definition of self-leadership shared in an article by Charles C. Manz is helpful…

A comprehensive self-influence perspective that concerns leading oneself towards performance of naturally motivating tasks as well as managing oneself to do work that must be done but is not naturally motivating.

The question is, how do we develop self-leadership? Here are five practical suggestions:

1. Take time to learn and grow your strengths: I am a strong proponent of knowing our individual strengths , and taking responsibility for growing them. Realizing individual uniqueness and ability is important, as is recognizing that our strengths are most effective when used in collaboration with other’s strengths. If you are serious about discovering your strengths, click here to start the journey.

2. Be aware of, and grow your emotional intelligence (EI): EI measures your ability to recognize and manage emotions in yourself and others. A TedX talk by Ramona Hacker not only explains EI, but provides some great insights regarding how to grow your EI. Also, this free on-line tool will help assess your EI level, and pose questions to walk through some growth steps. The great news about EI is that no matter where you score today, you can grow to new levels!

3. Collaboration: by collaborating with others we are privileged to learn from their expertise. Another benefit of collaborating is having our weak areas and blind spots uncovered; as the Proverb says…“Iron sharpens iron.”

4. User Manual for ‘me’:

Knowing others is intelligence; knowing yourself is true wisdom. Lao Tzu, Chinese Taoist Philosopher.

It’s difficult to grow in self-leadership if you don’t know yourself, or know where to start. On a recent web conference I was introduced to the idea of creating a User Manual on ‘me’ to share with my team or co-workers. It basically summarizes who I am, how I operate, my ideal work environment, what I excel in, and even where I am not so strong. When looking at developing and growing in self-leadership, this is an important tool. In a video produced by Kevin Kruse, the audience is encouraged to create such a manual on a semi-regular basis…perhaps at significant milestones in life.

5. Turn discovery to action: Self-discovery is most valuable when you do something about it. What’s your action plan. How will this learning enable you to lead yourself AND contribute to the growth and success of others? Self-leading cannot be self-serving…it can’t be motivated by a desire for personal power. Rather, the discipline that results from self-leadership should contribute to the greater good of the teams and organizations you are part of.

How do we pull it all together? In a nutshell…know who you are and what you love doing. Consider what motivates you intrinsically and use that knowledge and passion to turn work that is not naturally motivating into something meaningful. Finally, use that motivation as the impetus to inform your disciplined approach to committing to excellence in the long run.

Self-directed – how do I interview for that?

In my previous blog I offered suggestions for how individuals could grow in their ability to be self-directed. Being intentional about growing such skills will increase your success as a remote worker, and set you up to answer interview questions related to that important competency. What kind of questions can an interviewer ask if they want to discern the candidates proficiency in being self-directed or self-motivated? Below are some suggestions to get you started, but first, a definition. Because it is important to use the same language when discussing competencies, clarity needs to be provided for this specific context.

Self-directed involves taking responsibility for personal decisions and effectively organizing activities based on intrinsic motivation without pressure from others. Without being self-directed, remote workers stated they might not have what it takes to organize multiple contracts in order to achieve the deliverables identified.

True, this is a great competency to possess when working in a colocated setting, but our research showed that a much higher level of proficiency is required when working in a remote or virtual setting. Let’s not forget that working remote refers to individuals who are not required to physically show up at a specific location on a regular basis.

Back to the interview, the focus is to ask behavioural questions to see how a candidate handled him or herself in the past. While it is always desirable, it is not necessary that they have previously worked remote, but it is important that they can demonstrate transferable skills that will contribute to their future success. While interviewing, don’t hesitate to dig deep with follow-up questions. Sometime the secondary questions are the ones that get you to the most vital information; listening carefully to the answers provided can’t be overstated.

As noted in previous blogs, answers should provide insight into the following:
• Situation/Problem faced
• Action (what they did, how they did it)
• Result/outcome (what was the outcome of the action taken, and was it positive or negative)

Question 1

  • Tell me about a time when a goal was difficult to achieve because of the many barriers before you. How did you address the barriers? (You are looking for answers that will help you discern not only the ability to identify barriers, but will describe the action taken to either overcome, or remove the barriers. Remote work can present more barriers that colocated settings. These barriers are by no means insurmountable, however, a self-directed person will not be put off by them, but will rise to the occasion and eagerly find workable solutions.)

Question 2

  • Tell me about a time when you took the initiate to collaborate with others in order to more effectively accomplish a task. (Listen for an indication that they believe collaboration is important, why it is important, and how working with others can aid in the effective completion of a task. As well, listen for how they chose who to collaborate with. In remote settings, it takes more determination and intentionality to reach out and build a collaborative network.)

Question 3

  • Describe a time when you lacked the drive to accomplish a task. How did you work through the apathy? (Listen for the humility of acknowledging they are not perfect…it’s rare to find someone who has never lacked drive. The important aspect of this question is to learn how they dealt with the inevitable lack of drive, accomplished the task, and moved on. Once more, in a remote setting there may be more distractions that pull the individual away from a task at hand…especially if it’s a task they don’t particularly enjoy.)

Question 4

  • Describe a time when you lacked the necessary information to accomplish a task. What sources did you use to provide the missing information or learn a new skill? (This question is driving at the importance of knowing how to access learning in order to get the job done. Some people simply rely on the person in the next cubicle to provide the answer; however, when working remote, there is no one in the next office. How resourceful are they with self-directed learning?)

Question 5

  • What process do you have to ensure all commitments and deadlines are met? How do you prioritize deliverables and responsibilities? (Self-directed people are pro-active. This question will give you insight into how the individual gets ahead of the game by having process and practices in place to deal with multiple deadlines and deliverables. In remote settings, performance is measured by deliverables, not how many hours a person sits at a desk in any given day…that’s why this is such a key element.)

Question 6

  • What book has had the most impact on your work habits? Describe your learnings. (The books people read tell you a lot about a person. In previous blogs the importance of communication is outlined; reading books is a powerful way to grow this skill. Listening to podcasts for learning is wonderful, but doesn’t contribute to growth in written communication. This question also provides the opportunity to learn if the candidate reads, AND what they choose to read and why…the ‘why’ being key. I have found that reading fiction can contribute to my creativity…many problems can be solved more effectively by putting them aside and focusing on something totally unrelated.)

These suggestions should provide a foundation for developing your interview questions. My next blog will address the topic of how remote workers can grow their trustworthiness, followed by another set of interview questions on the same competency.

Till next time…I would love your feedback and suggestion for further blog topics.