Category: culture

If only my feet could talk…Blog #121

Walking down the cobbled road, decending the steps, walking through the tunnel and past the young man playing the bagpipes, then entering the vast Praza do Obradoiro, home to the Santiago de Compostela Cathedral, we, my hiking partner and I, were both elated, and exhausted!

We had finished the walk from Sarria and arrived in Santiago de Compostela, Spain, in the early afternoon. The final task was to visit the Pilgrim Office to receive our official certificate, the Compostela. To earn this recognition we had to walk at least the last 100 km of the Camino Pilgrimage to Santiago de Compostela, and collect stamps on the Credencial del Peregrino along the way (at least two each day) to verify we actually did in the walk.

Over our six days of hiking, averaging 20km per day, we were graced with perfect weather, while soaking in beautiful, lush, peaceful meadows, and fragrant forests of acacia and eucalyptus trees. At times we walked together, sometimes chatting with other pilgrims, and other times we walked alone, each lost in our own thoughts. And we climbed many, many long hills on paved, cobbled, rocky, gravel, and forest bed surfaces. Then down again. Only to turn a corner to find another hill daring us to reach yet another peak. 

At the end of the first day we humbly admitted that we had never been more physically challenged in our lives…and that was just day one! Day two boasted an unfathomable 24 km, 17 of which were mostly vertical. How would we ever complete another 4 days of this?   

But we did. At the end of each day we were rewarded with unique and wonderful accommodations, mostly dating back to the 1700’s. Each place had been refurbished while retaining most of the original structure and elegant beauty. Meals were created from locally sourced foods by skilled chefs — a delight to our tastebuds, and nourishment for our weary bones.

People choose to hike all or a portion of the Camino for various reasons. I really didn’t set out with a defined purpose. The thought of taking a break from a busy schedule and the demands of daily life was appealing. Getting away from technology was also something I looked forward to, however, without the use of a phone and internet with EU access, the journey would have been greatly impeded.

I had watched videos of the Camino and was certainly attracted by the scenes of serenity as pilgrims traversed trails that guided them through countryside and ancient villages, some seemingly uninhabited, others more vibrant yet quiet and peaceful. My experience certainly reflected the shared experiences of pilgrims that had gone before.

For me, this hike was more physically and mentally challenging than I had imagined. However, through texts, FaceTime, and daily handwritten notes of encouragement from my husband (he had written a note for me to open each day on my voyage), his message of “Dig deep, find that place of courage, strength and peace. You can do this!”, was food for my soul. Add to that the cheering voices of my kids, grandkids, niece, and friends — there was no way I was going to quit (much to the chagrin of my feet and their growing blisters!).

On day 5, while climbing yet another hill and reminding myself to breath, a moment of realization hit me; I still had the physical and mental fortitude to push myself to the limit, and walk (or limp) the St. James Way trek in my 65th year. I could do this…and more!

As I’ve written in past blogs, and in my soon to be published memoir, ‘What if…’ life is to be lived to the fullest, even in the face of obstacles. Age should never be the determining factor of what adventures we embrace. Pain, injury, health crisis, you name it, don’t necessarily have to change your goals, just the path you take to get there.

Currently we are riding a bus on a very windy road enroute from Bilbao to San Sebastián, Spain. In Bilbao we explored the Guggenheim — the architecture was every bit as mind blowing as I expected, walked the streets of Old Town and visited the Cathedral of Santiago. Unbeknown to us, our Credencial del Peregrino granted us free access (and another stamp) to take in the beauty of this structure. While wowed by it’s beauty I was once again saddened and left wondering why so many homeless individuals sat, kneeled, or lay prostrate just outside the doors of such obvious wealth and opulence, begging for money or food. One of life’s many injustices.

I am excited to arrive in San Sebastián and get my feet into the Atlantic. By the ocean, or sea, continues to be my place of rumination, a great place to sit, breathe, and reflect on what I’ve experienced over the past 2 week since leaving home. 

Stay tuned for more reflections as I probe and ponder experiences through life and travel.

Adjusting to ‘home’…Blog #114

Kelowna, our final destination on an amazing extended study leave. 

We’ve been home for just over a week. People ask how it feels to be back home and I’m not quite sure how to answer, yet. Yes, it’s amazing to be back with family and friends, and yes, it’s wonderful to be back in our own home. 

I went for my first bike ride yesterday, on what I affectionately call my ‘girlie’ bike. Riding along a close-by linear park, Mission Creek, it felt good to once again take in the sights, sounds, and smells that are so familiar and welcoming. In the afternoon, beach chairs slung on our backs, we took the short walk to the lake and simply took in the beauty that was before us. Back home, we sat on the deck with a glass of wine and olives, reliving the many afternoon wine sipping breaks we enjoyed in Portugal and Spain. It was wonderful to bask in the gratitude of the many wonderful lived experiences of the past 7 months living and working in Europe. 

That was yesterday. The week before was not so peaceful and tranquil. One thing we learned while travelling was that the first week in a new location was always wrought with unexpected challenges and a sense of total upheaval. Unpacking, setting up a new ‘home’, discovering what cooking utensils were in the cupboards, finding where to buy groceries, getting accustomed to a new language and culture, getting the lay of the land, locating medical facilities, figuring out when stores and restaurants were open, getting a grip on the local transportation system,  knowing when it was safe to cross the street…it all took time. While excited to embrace a new living location, we inevitably dealt with tension and stress until we could finally relax our breathing and appreciate all that was to be explored and experienced.

Arriving back in Kelowna felt somewhat the same. While it was familiar, it wasn’t yet ‘home’. Things changed. New buildings have been erected, prices of food and gas have skyrocketed, our grocery store no longer sells our favourite Sunday morning scones, our condo was a shell, void of our personal items, and pneumonia arrived home from Europe with my husband resulting in 2 days of emergency rooms in a hospital greatly suffering the effects of extremely low staffing. It felt like we had simply moved to our next location on our journey.

However, the settling in is happening. As I sit in my home office or on the deck, I look out at blue skies, vibrant green trees, our walls once again house the smiling pictures of adored kids and grand kids, books once again fill the shelves, and a cup of hot coffee accompanies my morning quietness.

It’s good to be home, truly home. Our time with family and friends is richer than ever, our appreciation of where we live has grown, gratitude for my husband’s amazing medical team is even stronger than before we left for Europe, and I have great anticipation for reconnecting with my work colleagues over the next 3 days. 

But there’s a change, I can feel it. In me. I can’t explain it yet, but I am aware of it and look forward to digging deeper and reflecting on it, to discover that part of Europe that has taken route in my soul. Travel changes a person…it’s inevitable. We don’t always know how, but it does. You bring a bit of each place you visit home with you. Travel feeds your curiosity, grows your appreciation for other cultures and people, broadens your desire for new tastes in the foods consumed, forces you to reflect on why you do the things you do, broadens your perspective, and nourishes a deep love and expectancy for life. It’s addictive!

It is great to be home, and we are excited to revisit favourite locations, always enjoyed best with family and friends, and look forward to discovering new things about this fantastic place we get to call home. Until the next travel experience…

Until that next, new experience, I plan to take time to think back on all the amazing places in the world we have been blessed to visit, and reflect on what learnings from those experiences have taken root in my soul.

And you, what places have taken root in your soul? 

Madrid, then farewell Europe…Blog #113

Madrid…what an amazing city! Two days is not enough to really get to know a place, but certainly enough to leave an impression. The architecture is incredible — the buildings, the balconies, and the most spectacular statues everywhere you look. 

We stayed at the Iberostar which, by the way, provided some of the best customer service we have ever experienced. From there we walked, and walked, and absorbed all that is Madrid. 

The first day we just wandered, coming first to the Plaza Mayor then took in the San Miguel Market, offering the most amazing display of tapas I have ever seen! Next we headed to Almudena Cathedral and were awed by its majesty. One aspect I really appreciated was the colour in the ceilings and stained glass windows, beautiful. Fun fact, Real Madrid CF won the EUFA Champions League final the day before we arrived. The following day had them offering the trophy to the Virgin of Almudena, along with a beautiful bouquet of flowers. On our visit, I climbed to the platform where the flowers had been laid…a part of Madrid history. 

Day 2 was a very different experience…though still amazing. We ended the day at the Museo Del Prado . If you have time for only one museum, this is the one. The art is exquisite as are the many statues throughout the museum. We were even treated to a young woman playing classical piano as we wandered the many rooms.  

As terrific as the Prado was, the majority of our second day was spent strolling around one of the most peaceful, beautiful parks I have encountered, Parque de El Retiro If someone were just dropped into El Retiro, they’d never guess they were in the middle of a city hosting a population of 6,714,000 people! So much to appreciate about this UNESCO World Heritage Site: a lovely lake with row boats, over 128 hectares of green space, 15,000 trees, the colourful and fragrant La Rosaleda Garden (with over 4,000 roses), countless majestic statues that tell much of the history of Madrid, and, the park even even boasts it’s own Palacio de Cristal (Glass Palace). What an experience walking through this glass and iron building dating back to 1887. 

The name Parque de El Retiro means Pleasant Retreat Park, a perfect description of a perfect oasis that provided a memorable experience for our final days in Europe.

As I write this post, we are waiting for our final leg home. We’ve already flown from Madrid to Toronto, Canada, then on to Vancouver. In less than an hour, we take the short 1 hour flight to Kelowna…back home. It truly has been an amazing seven month journey, an unforgettable life experience that will take some time to fully process…time to reflect on the ups, downs, joys, tears, surprises, memories created, and life lessons that still come along no matter your age. I have always believed, and now even more so…travel opens our eyes to an amazingly, fantastic world that, once experienced, will change you forever.

For now, we look forward to arriving at the Kelowna airport to the open arms of our daughter and grand daughter…such joy awaits.    

Retreat in Ibiza…Blog #112

We opened the curtains only to be awestruck by the most breathtaking view from our hotel balcony. This is what we would feast our eyes on for the next six mornings!

We return to Canada in less than two weeks. While in Europe our plan was to set times aside, step away from the research and writing, and be on holiday. Last week was one of those set aside times. Ibiza, Spain. One of the Balearic Islands. Growing up, our family never missed a vacation…my parents highly valued these times away, just the five of us. While in Ireland, most vacations were to the South or to England and Scotland. However, Ibiza was our first family tropical vacation. They say that memories over exaggerate things, not this memory. Ibiza was every bit as beautiful as I remembered.

When laying out our schedule for Europe, Ibiza was not on the list. Bilbao and San Sebastian were strong contenders; however, after a few longs days of driving between Portugal and Spain, we decided to find something closer. It was only then that Ibiza came into the picture.

For six days we lazed by the pool, read and listened to audio books, walked the promenade, explored Dalt Vila (Old Town), ate delicious meals, drank excellent Spanish wines, and treated ourselves to a three hour sunset cruise on a 35’ sailboat while enjoying a lovely charcuterie served with Cava. That’s it. No tight schedule, no rushing, just relaxation.

At one point, my husband asked, “So what have you been reflecting on or thinking about while sitting out here?” “Nothing, absolutely nothing” was my immediate response! Now, if you know me, you’ll know that’s a totally uncharacteristic reality for my mind…for it to be so at peace, so quiet, so…present, is a rare happening. Not until the question was posed did I fully realize how completely relaxed and free of concern I actually was. We needed this down time, and our six hour overnight ferry ride from Valencia to Ibiza transported us to the perfect retreat.

I thought I would be inspired to do some writing, to dream of future plans, but no…all I wanted to do was take in the peace, tranquility, and beauty around us.

As a side note, Ibiza has the reputation for being a party Island. That’s true, to a certain extent, but not where we were. The most rowdy noise makers were the birds…and their song was most welcome.

It’s curious…Ibiza has always been a special place for me. Wonderful childhood memories I have spoken of fondly with family and friends. Never did I expect to add to those memories by spending time there with my husband. Such serendipitous events are really quite wonderful. I remember another such time while flying from our home in British Columbia, Canada to Florida, US to meet up with my brother and his family. Severe weather caused us to touch down overnight in Denver, Colorado, biting into our precious holiday time. No luggage, no toothbrush, just what we had in our carry-on. It was February, and we were dressed for Florida, not Colorado. I was not a happy journeyer. It was then my husband reminded me of a restaurant I had often talked about whilst visiting Denver. Casa Bonita. Mexican food, mariachi bands, cliff divers, and the best sopapillas I had ever tasted! Why not look it up and go visit? Car rented, and we were off to add a family memory to one experienced when I was eighteen! Serendipitous indeed.

Impromptu activities, serendipitous events, interruptions, unforeseen experiences, out of the blue happenings — all things that aren’t planned, and at times, totally out of our control. Some interruptions are immediately delightful, but not all. However, we get to choose how we respond. I’m great with the impromptu things, especially when they are my idea 🙂 My husband, on the other hand, handles those unforeseen experiences with grace and optimism, me not so much. I need time to get my head around the disruption before embracing it.

What about you? What serendipitous events have you experienced that turned out to be a gift greater than anything you could have anticipated, or even planned?

Introducing…Blog #110

I’m happy to introduce my guest blogger, someone who is also a traveller, learner, and always curious about life. And, he is passionate about coffee! Welcome to Probe and Ponder, Nathan Sawatzky (yup, my son 😁) Nathan has just launched his newest blog site…check it out!

Photo by Dom J on Pexels.com

“Dear Howard,

I was a partner at Starbucks (on and off) for six years. It took me three tries to get a job, and after my first stint with Starbucks, I was let go before my probation period was up. I’m pretty sure I was a great barista, but I was young and probably had things to learn. This experience was the first of many formational experiences that I would receive at Starbucks.

A YEAR LATER, when I joined again, I was trained by a store manager named Jamie, who used to sing to the customers in line. They loved him, and I learned so much from him. He embodied the third space , and he deeply loved coffee! I learned from him how contagious a love for coffee was, and still to this day, I love sharing my passion for coffee, making a french press for friends and coworkers, and then just talking through what we taste in the coffee.

I spent a couple of years working in a mall where, after we introduced Frappuccino’s to the world, that’s all anyone wanted. We were blending coffee, and at this very busy mall kiosk, I learned how little time I had to make an impact on someone’s day. I learned how critical 30 seconds can be, and I learned how to make the most of those 30 seconds. At every opportunity, I shared my favourite coffee, I would joke about what was happening in the world, and I watched customer after customer smile as they left our kiosk (except for the one lady I congratulated for being pregnant, I learned never to do that again).

Eventually, I became a supervisor and learned how to balance operations with inspiration. I may not have been the quickest closer, but I’m confident that those on shift with me felt fulfilled after their shifts. Here I learned that leadership was more than just being inspirational and charismatic; it was also being the person who would work harder and take on the tasks no one else wanted.

Pike Place; first Starbucks Store

My last post at Starbucks was as part of a team that opened a high-volume store with a drive-through. I was exhausted after every shift, but by that point in my time at Starbucks, I got to spend a lot of time training new partners, and I loved it! It wasn’t as common to have managers who loved coffee as much as Jamie did anymore. Still, I did my best to channel Jamie’s love for coffee and made it a personal mission to excite as many people as I could about how vital coffee was, not just because it’s the best tasting liquid on the planet, but because of how it brings people together. The third space was, and still is, wholly intertwined with crafted beverages. I remember hearing about how you would sometimes take a shift at the Pike Place store and do tastings with guests and partners. Here I gained another lesson in leadership; you should never be too important to get involved with the core business.

I left Starbucks to join a soon-to-launch virtual world called Club Penguin. If memory serves, you too had stepped away from your post at the company.

During my time at Club Penguin, I’m not afraid to admit that so much of the training our support and safety reps was based on the training I received (and delivered) during my time at Starbucks. I’m only a little shy to admit that probably half of our early employees were recruited directly from the store. If I received good service, I would hand them a card and invite them to come in for an interview. You might at least be happy to know that many of those former partners went on to do really amazing things in my industry.

Eventually, Disney purchased our company, and we began to open global offices. I was in Australia building our new team around the time that you announced your return to the CEO role, and I saw a bunch of stores closed that week in Sydney. I also remember the day that you shut down the stores around the world (I think I was in Brazil) to reconnect the partners with coffee and the espresso machine. I was so impressed that we did a whole training module with our now global teams about how important it is never to forget what your core business is.

I’ve since gone on to work for several large (and small) technology companies. My focus these days is on online safety and digital civility. I still love coffee, although I will confess that some of the smaller roasters here in Europe have taken a prominent role in my coffee rotation. But, as I travel the world, finding a local Starbucks has been a priority wherever I go. I love seeing how the vision I was taught so many years earlier is expressed in different cultures. I think you’d admit that keeping those values front and centre wasn’t easy; I can relate. As Club Penguin grew, trying to keep the passion for our players at the heart of all our teams was increasingly difficult. I think you’d probably have some significant bits of wisdom to share about what you’ve learned over the years; I hope to drink some coffee with you one day and hear that wisdom.

My kids just finished reading “Pour Your Heart Into It,” and they loved it. My four oldest can make a fantastic cup of coffee in both a pour-over and an AeroPress. Starbucks, and yourself, continue to inspire a new generation of people trying to figure out how to find their passion and bring their best to the market.

You’ve just become the CEO again, and I am rooting for you. Congrats on all that you’ve accomplished, but more so, thank you for all you’ve taught me. Your vision and style have deeply influenced me and, in turn, have influenced others.

Warmly,

Nathan Sawatzky

PS. We almost met once, but some events transpired, and that opportunity was lost. I am led to believe, though, that you at least heard about how deeply Starbucks inspired the community team at Club Penguin. In case you didn’t, though, now you have.”

If you want to know more about Nathan and all he’s into, you’ll find him right here!

Tourists in our city: Valencia…Blog #109

Mercat Central Valencia

They say it never rains in Valencia, they haven’t lived in Valencia for the past 4 weeks! When friends ask what the weather is like here, I compare it to growing up in Ireland, or being in Vancouver, Canada in the Fall. We never expected Spain to be this bone chilling, windy, or grey. But…there is a light at the end of the tunnel, and it looks like a big, beautiful ball of fire in the sky. At least for most of the days to come.  

While it’s yet another rainy day in Valencia, we did have some lovely days this past week, and we enjoyed them to the fullest! In my last post you would have heard me describe the effects and impact of culture shock. Well, this past week we also had a welcome reprieve from that challenging state of existence…four of our good friends came to visit! Seeing them was like a breath of fresh air, like new life being breathed into us. For a week I closed my lap top, put aside the research and studying, put aside our effort to be ‘locals’, and fully embraced being tourists…and did we ever enjoy it. If you have never taken on the challenge of being a ‘tourist in your own town’, I highly encourage it. You see things through different eyes, and experience things so much taken for granted. Even though we are still temporary newbies in Valencia, it did feel like we were, in a way, welcoming our friends to our place, our city. However, along with what has become familiar to us, like taking busses, trams, foot power, and favourite eateries, we explored our as yet uncharted Valencia together. 

Our first meal together was at Boa Beach restaurant in Cabanyal, close to our flat, and to where our friends were staying. We celebrated being together again with laughter, great food, excellent wine and beer, and catching up with each other’s lives. Boa Beach provided the perfect environment for our reunion.

Experiencing the gastronomy of a location is important…so much culture is reflected in the food enjoyed. Paella is a rice dish originating in Valencia, and is so delicious. The traditional Paella is made with chicken and rabbit, while an authentic alternative features seafood. We discovered that the best way to enjoy it is to actually take a Paella cooking class (a no-brainer after the Carbonara cooking class my hubby and I took a couple of weeks previous). Monday morning, we hopped on the bus to a not yet explored Mercat de Russafa where we met our Paella chef and hostess. After shopping for the ingredients in the market, we headed to our culinary classroom for an experience not to be forgotten. First lesson…make Sangria and enjoy chef prepared tapas. We were off to an amazing start. The chefs then took us step by step through the preparation process, explaining the history of Paella, along with the essentials that go into creating an authentic Paella…and the best part came when we all sat at tables and relished the fruits of our labour. This is a Valencia experience I highly recommend!

The next day we found ourselves wandering around Old Town, taking in the sights and sounds unique to this area. Lunch was enjoyed in a small tapa’s restaurant, prepared in a kitchen so small, no one could have imagined the delicious food served from it. One of the treasures we found among the narrow streets and ornate balcony lined buildings was a silk artisan. Her work was stunning, so much so we just had to make some purchases; the pièce de résistance for our delightful and talented artisan – we were the first Canadian customers to purchase her work. What an honour for us to show off her work back home!  The remainder of the day gave us an opportunity to introduce our friends to some of our own cool discoveries, like the river that’s now a linear park – Jardí del Túria. So how did the river Turia become a beautiful, nine kilometre long park? The amazing story is all here for you to read and appreciate.

Many people had strongly suggested we visit the City of Arts and Science, which we decided to do mid-week. Tickets purchased, we arrived at our first stop, the Oceanografic, just in time for opening. I realise that some folks take issue with animals being captive in such places…I respect that. However, I have to say that from our perspective, this is an amazing place to visit. We were in awe of the beauty of the animals whose habitat was this carefully and thoughtfully designed structure of buildings, pools, averies…all created for visibility, interaction where appropriate, and immense beauty to behold. If you are having a bad day, I would challenge you to walk around and take in these amazing creations; I guarantee you will soon find yourself smiling, laughing, or simply being in awe of all you are experiencing. Next step…follow up your Oceanografic adventure with a visit to The Hemisfèric. We chose to see the Blue Ocean, and once more were in awe. This IMAX Cinema boasts a digital 3D screen measuring about 22 x11 metres. It was huge! The chairs were in a semi-lying position, enabling the guests to view the most spectacular under, and above, water life imaginable. And, the message of preserving our oceans came across loud and clear! Our visit to the Ciudad de las Artes y las Ciencias was completed by time spent in the Arts and Science Centre. While we all enjoyed the exhibits as adults, we couldn’t help thinking how much our grandchildren would be enthralled with all the hands-on activities the attraction offered. 

By this time…we were exhausted, ready to head back to Cabanyal for dinner at another of our favourite eateries, La Princesa Restaurante. Once more the food was amazing, great conversation about the joys and wonders we had just experienced, and of course, the ever present challenge of ordering food in an area where the English language is rarely understood. The confusion was such that we ended up paying for four desserts rather than two, five sangria (which were amazing), rather than three, had a delicious dish of venison cheeks delivered that we didn’t order. And, we turned away another two plates of food not requested. The overcharges on the bill weren’t noticed until the next day; still, when our friends approached Princesa’s the next day, they immediately righted the mistake, and all was well.  

207 spiraling stairs up this tower

A walking tour of Old Town on Thursday was capped with a trip to the Valencia Central Market where our friends purchased what was reputed to be the best olive oil in Spain (recommended by our paella chefs). Following another superb gastronomical treat, three of us climbed the 207 steps of the MIguelete Bell Tower of Valencia’s Cathedral and were rewarded with a spectacular view of the city of Valencia, and the four PM chime of the bells! Two euros well spent!

One thing you need to know about our friends, music is a shared passion. Not just music observers, but performers, composers, music teachers, orchestra members, pianists extraordinaire, and vocalists. Needless to say, when we learned that renowned oboe player Francois Leleux was performing with the Valencia Orchestra under the direction of Conductor and Artistic Director Alexander Liebreich, purchasing tickets was a must. The concert was inspiring, uplifting, and memorable. The Auditori can seat 1.490 spectators, and is truly spectacular. It can be found in the same area as La Ciutat de les Arts i les Ciències.

Our friends left at the end of the week to explore more of Spain, but in that short, but packed week, we created more wonderful memories to add to our many adventures together. There is no doubt it’s difficult to be away from family and friends as we sojourn in Europe, making us all the more thankful for these times when we can share our journey with them – they are part of our story. 

As far as our culture shock experience, it is diminishing; however, we are accepting the reality that we will continue to work it through until we leave, and that’s just the way it is. That’s what living and learning through travel is all about.

Culture shock…Blog #108

House is 6 floors high, 107cm wide. In La Seu, Valencia

I’ve heard about it, been aware of it, down played it, and now experienced it…culture shock! Shock is a great descriptor.

When I was 11, still living in Ireland, my dad, was recognized as the top sales person in his company and thus won an all expense trip for the family to a location of his choosing; my parents decided on Ibiza, Spain. It was truly amazing, very different from our home country. The language was different and the food was not quite the same as we were accustomed to. I remember one particular dinner at the hotel in which we were staying. I can’t recall what was on the menu, but whatever it was, we thought, called for ketchup. Admittedly, ketchup was like a side dish for us. Once the food was served my brother naturally asked for ketchup. The look on the server’s face removed any doubt that this was not customary for our dish…or any dish served in this establishment. Still, he returned with the requested condiment, and with the chef. They stood by my brother and watched what he was going to do with the ketchup, then shook their heads and walked away. We thought this was funny, continued on with our delicious meal, and decided that the Spanish people had strange ideas about food, and easily accepted it as being a cultural thing. No big deal. The language barrier was overcome with non-verbal hand descriptions aptly demonstrated by my dad, and learning very basic, and important, words and phrases: baño, por favor, Cuánto cuesta este?, Muchas gracias, and, Podemos tener más papel higiénico? (can we have more toilet paper?). For 2 weeks we were able to get by. 

We observed another very strange thing…around 2pm, everyone seemed to disappear, leaving the pool at the full disposal of our family! We were so excited, and enjoyed our choice of deck chairs, servers, and of course, no one to worry about when splashing to our heart’s content. Later that evening, we learned of our error. 2pm marked the time when the sun was at its hottest, and the smart people of Ibiza knew to escape to the cool of their rooms. So here we were with our virgin Irish skin, washing off what little sun tan lotion we had applied by jumping into the chlorinated pool, towelling off…repeat. By bedtime we were in such pain! Our red scorched skin replaced the need for any lights being turned on that night! Again, we learned, and quickly mimicked the practice honoured by everyone around us on the resort. For 2 weeks we were able to get by.

A few decades later I am once again in Spain; it’s not so easy, and we are not on vacation, and it’s not just about the sun or getting more toilet paper, and we are not in the comfort of a resort. We are living in the old fisherman’s quarter of El Barrio del Cabanyal. The area is steeped in history; a walk around reveals glimpses of a turbulent past. It truly is a neighbourhood, not a tourist attraction. And, English is not spoken by, well, anyone! For this we were not prepared. It’s not just the language, we feel like outsiders, like we don’t belong. We’re not the ‘longed for welcomed guests’…we are trying to insert ourselves into someone else’s home, and it is hard! Not only is the language different, but the non-verbal actions are challenging to interpret. It’s almost a feeling of indifference that we are getting. Please don’t misunderstand me, this is what we are seeing and feeling…it is not an exposé on the character or hospitality of the Spanish people. When we do find someone who can speak English, they are more than happy to help, the challenge is finding those people.

One of the Fallas monuments in Valencia El Carme

Another surprise awaiting us was the constant setting off of fireworks. According to Mario, our amazing tour guide, Spaniards love fireworks; the noise, the smoke, the smell of gunpowder, everything about them. And, it is early March…time for Las Fallas. Officially, the festival runs from March 15th -19th, with Noche de la Cremà  finishing off the celebration. However, the locals start celebrating March 1, with firecrackers going off every few seconds…be still my heart! For those who enjoy an elevated BOOM, a thunderous firecracker show called a mascletà is held every day at 2 p.m. in Plaza del Ayuntamiento. My husband attended while I remained as far away as possible…by the Central Market. It was unbelievable…the ground literally shook under my feet! I know I can’t do justice to describing this event, so please visit this Fallas site to get a better sense of what this celebration is all about.

Getting the chicken ready for paella

As we walk around our neighbourhood we see large groups of people celebrating and enjoying being together; it’s like multiple block parties with paella being cooked on open fires in the middle of the road, lots of laughter, and drinking. We walk by, watching, observing, but not joining. We are outsiders, not part of their history, or present, or future. It really is lovely to see the community created by these folks, it makes me miss home.

One of my projects while on extended study leave, is to study for and write the exam for my GPHR (Global Professional in Human Resources) designation. The module I am currently studying relates to culture, in particular culture shock. The context relates to organisations supporting expatriates as they go on assignments to other countries. As I read through the general ‘symptoms’ I was amazed at how many I was personally experiencing. The list includes: irritation, homesickness, loneliness, nervousness, loss of appetite (no, not in my case!), sleeplessness, feeling tired, extreme pride in one’s home culture, hypersensitivity, confusion. Pretty significant, and relevant. The good news is that, according to my study material, “culture shock is temporary, and everybody goes through it to some extent in the process of cultural adaptation.”

Good to know. What struck me about all this when considering the desire of many to work from anywhere, to mix work with travel, to relocate to a different country while working from your home country, is the lack of dialogue I’m hearing about the potential for culture shock when making these big life decisions. Organisations, when sending employees to work abroad, need to take the responsibility to support and adequately prepare their people for such tasks. However, who prepares individuals and families for such undertakings? Let me strongly suggest those of you considering such a move to do your homework, take time to make informed decisions, learn the language, make connections in your host country, and don’t underestimate the impact of culture shock.   

For us? In the 2½  months until we return to Canada, we are going to continue using our on-line programs to learn Spanish, dig into understanding as much of this unique culture as possible, watch bonfires, admire ninots that make up the Fallas monuments, find the best paella valencia around, learn to make paella, spend as much time as possible at the sea, watch and observe and respect and take in all the Spanish culture has to offer. And we will be richer for it.

El Cabanyal beach on the beautiful Mediterranean Sea, a mere 5 minutes walk from our flat

Welcome to Spain…Blog #107

Seville, Spain

From the peaceful, natural beauty of Portugal’s Algarve to Spain’s 3rd largest city, Valencia. What a change! The Algarve provided rest for my soul and a visual buffet for my senses. Everywhere you turned there was another picture to take…and I did! I really do miss those views. (Check out past blogs for a glimpse of what I’m talking about.)

However, before coming to Valencia, many folks told us it was one of their favourite places to visit, and live. I never asked why. It’s on the Mediterranean Sea, how could it not be as spectacular as the Algarve’s coastline? It’s different…so different. We also set out on this trip to experience new cultures, but never did I expect the culture shock that hit once we arrived in Spain. But, I get ahead of myself.

Since leaving Albufeira just over a week ago, we drove to Seville, Spain, stayed for one night, drove to Torremolinos, stayed one night, and then drove to Valencia, all in a beast of a Mercedes Van! Now, those of you living in North America may not fully get the magnitude of this task…let me paint a picture for you.

Two Canadians, used to driving a small SUV, are driving a massive, seven person Mercedes Van in small, narrow, people laden streets of Old Town Seville, all the while depending on a GPS that keeps getting lost; this is not a task for the faint at heart! Infact, it is downright stressful. A fact to keep in mind, these narrow streets are one way only, so if you happen to miss the ‘obvious’ turn Siri is sure you need to take, the recalculations take so much time that you have also missed two or three more turns that should get you back to where you got lost in the first place! Once you have finally reached your destination there’s no place to park the ‘beast’. But…thank goodness, you spot a space that says something we decide to interpret as, ‘only park here if you are checking into the Hotel Las Casas de la Juderia’. We park, and nonchalauntly walk about 50 metres back to our hotel. (By the way, our interpretation was pretty accurate!). We got checked in, and took advantage of valet parking for an additional fee…money well spent I might add. The wonderful valet whisked our car away and helped us with our mega heavy luggage and medical supplies. 

A note about the hotel…it was amazing! The most unique one we have ever stayed in. Hotel Las Casas de la Juderia consists of 22 buildings that have been restored from the 18th century, all the while preserving its culture, furniture, and maze of hallways to navigate. Awesome! And, it is located right in the middle of Barrio Santa Cruz – Seville Old Town . We only had a short time to spend in this amazing town, so to make the most of it we did a bit of walking, had a wine and tapa break, engaged a horse drawn buggy to show us the sights, indulged ourselves with delicacies from a Patisserie, treated ourselves to a fantastic Flamenco Show, out for more tapas for dinner where we were serenaded by a talented young man while we FaceTimed our daughter back home, then collapsed into bed! Wow…it was all fantastic, but we had only scratched the surface of incredible place.

After a great buffet breakfast at the hotel, we were back in the beast, finding our way out of Old Town, through Seville, and on to Torremolinos. The terrain was beautiful, so varied and with an abundance of olive groves that spread out as far as the eye could see. It was pretty surreal when we started seeing directions for Africa as we approached Málaga. Africa will have to wait for another trip, another adventure.  

We finally made it to our destination where the GPS wrought havoc once more. When it says to turn right at the next turn, you figure it’s pretty safe to do so. Well, not when it is a dead end street that ends in an underground parking lot with no way to turn around without heading into the bowels of the parkade; a one floor, basement parkade, with maybe 15 parking spots fit for tiny cars and scooters. Not a Mercedes Van. Again, my husband’s driving skills were tested as I directed the inch by inch turnaround, inside the parkade, and back up the 12% grade, spiral type road to exit. (The exit was also the entrance…fortunately no other vehicles decided to enter while we were exiting). Phew! Nerves shot, pulse racing, marriage intact! GPS? No comment there!

Torremolinos is on the Mediterranean Sea, but sadly the weather was dull, overcast, and windy, so it did not show off its enticing beauty. However, the next morning it redeemed itself as the view from our hotel balcony provided a front row seat to the sun coming up over the sea. Lovely!

After the most delectable breakfast I’ve ever devoured, champagne and all, we hopped in the van for a long drive to Valencia where more challenges, learning, adventures, and discoveries awaited us. 

You’ll have to wait until next blog to hear more about the culture shock we are experiencing, until then…

When Google Translate doesn’t help…Blog #105

Fado…a ‘must see’ Lisbon experience.

We first discovered Google Translate during our trip to Prague some years ago. It was amazing, and helped out in so many ways from reading menus to asking for directions. Our time in Portugal has also been aided by this helpful app. While most menus provide an English translation, we have had the need for language support in several other areas. Grocery shopping, for example, was an immediate area of challenge. The first day upon arrival in Lisbon we needed groceries. No car? No problem. Grocery stores were within close walking distance from our AirBnB. For the most part, buying meat, cheese, fruits, and vegetables was easy (as long as one could identify what the fruit or veggie was). What wasn’t so easy was knowing what kind of yogurt, oatmeal, milk, or even shampoo and conditioner was before us on the shelves. Open  Google Translate, use the camera feature, and we were good to go! 

In one instance while dining at a favourite eatery, Basilio, there was a sign hanging on the basket of ginger on the counter by our table. The symbol was a dog sitting, with a line across the picture. We have similar types of signage in Canada to indicate such things as no smoking, or no cell phones. You know the ones. Looking at the placement and context of where the sign was located, we were certain the message was clear.  My husband and I had a lengthy discussion around why ginger may be dangerous for dogs, and why a restaurant would need to provide signage to that effect. Being curious, and wanting to share this knowledge with family and friends, I took a picture. It wasn’t until we returned to our apartment that I actually asked Google to translate the words accompanying the picture; ‘Nao sentar’. 

Ok, those Portuguese speaking readers will immediately realize our mistake. The ginger basket was simply a vehicle on which the owners could hang the sign until needed to mark a table for incoming customers. For those of you, like us, not familiar with the language, Nao sentar means ‘don’t sit’. To be fair, had we used Google in the restaurant we would have learned this, but would have missed out on a very interesting conversation about the perils of ginger and our canine friends.

We recently had incident where we wished Google Translate could have helped. In preparing to leave Portugal to move to our new European location in Spain, we had to pick up a vehicle in Faro. After a rather frustrating experience (too long to get into here), we were upgraded to a Mercedes van (a little extreme for the two of us). However, it provides comfort, and plenty of room for us, our luggage, and other supplies we need to take along. We should have known we were in trouble when the customer service people told us the vehicle was from Spain, having been dropped off by one way travellers. 

My husband started the vehicle, and successfully drove out of the car lot, figured out where the gear changer was located, and headed back to Albufeira. Everything was good, until he touched something, causing the car to get stuck in first gear! Finding a place to pull over, he pushed, tapped, and pulled on every available lever and button (of which there were many). It began to feel like our youngest grand daughter pushing buttons, pulling levers, and turning wheels to make things happen on her Fisher Price car! To be fair, the car was trying to tell us what to do by way of information showing up on the control panel. The trouble was, all instructions were in Spanish! There is nothing in the basic Spanish lessons we are both taking that equipped us to know what should be done to get us out of this predicament, nor could our precious app get close enough to provide any kind of translation. Finally, after much random button and lever maneuvering, the gear changer was released…although my husband had no idea which was the magic move. 

Unsure of which road to take to get us home, rather than using my phone I decided to use the car GPS. You can guess what happened…Spanish! AND GPS gadgets that more resembled a gaming controller than a car GPS! For sanity sake, I used my phone. 🤷‍♀️

Knowing we only spoke English, why no-one at the rental place thought to introduce us to the foreign machine we had just rented remains a mystery. However, we did stop at one of their drop off locations once we made it back to Albufeira, where one of their service agents kindly switched the system to English, linked my phone via bluetooth, and introduced us to the various bells and whistles possessed by the van. We breathed a sigh of relief. 

My husband and I have both been driving for more years than I choose to mention. We have driven all kinds and sizes of cars, in various countries, but have never found ourselves in this kind of predicament. It’s interesting how inadequate and foolish you can feel, trying to do something you have done for years, but being completed lost and overwhelmed because what was once familiar, changed. I think many leaders are feeling like this. They have been leading teams, creating processes, fostering cultures successfully throughout their careers, but now find they have to re-think and re-learn everything. They knew how to be effective, but what was familiar has now changed. Learning how to lead and support their people in the fast changing contexts in which they find themselves can be like operating in an unfamiliar language. 

A word of advice? Seek out people who know this new environment, this exciting, yet overwhelming working environment, and ask for help. Believe me, you will learn to enjoy the ride once you do.    

Carvoeiro, one of our favourite places in the Algarve.

The rubber band snapped!…Blog #104

Still overwhelmed by such beauty!

Two more weeks in Albufeira, Portugal, before heading to Valencia, Spain. We are thoroughly enjoying, and appreciating, balmy 16-20 degree celsius weather, boasting azure skies, sometimes dotted with fluffy clouds, and the occasional refreshing rain. Most days start with breakfast on the deck, where we can look out between buildings and clearly see the ocean spread out before us. The background sounds combine the squawks of seagulls, sweet songs of various birds, people calling to each other on the street, or from their balconies, and vehicles manoeuvring through steep, winding streets. The morning routine of hanging laundry out to dry and walking your garbage to the end of the street is embraced by all. Mail is delivered by a CTT delivery person often driving a scooter, with parcels dropped off by the delivery van. Mid-morning see’s an elderly couple walk down the hill for their morning coffee, while several locals gather outside the cafe for a morning espresso and chat. All this from my office balcony perch on our 4th floor apartment.

View from ‘my’ table

Somedays I head to my favourite cafe, Roca Beach Bar, right on the beach. Not only is the coffee good, but the Pastéis de Nata are amazing, served warm with cinnamon to sprinkle on top. I’ve become a regular, and receive such a warm greeting each time, with a genuine ‘check-in’ to see how my work is going. They have even dubbed a table as being ‘your table’, one that welcomes me with a breath-taking view of the vast beach and ocean just steps away.

Then the inevitable thing happens. Around 17:00, the sun loses its warmth, and slowly slips from view, eventually causing the air to drop to single digit temperatures. I had no idea how cold it would be in the evenings here in the south of Portugal. Ok, not as cold as at home in Canada, but still cold. We learned that the buildings are constructed to provide cool in the blistering summer heat, but in no way equipped to warm their inhabitants during the winter. From white concrete walls, to beautifully tiled floors, summer efficiency doesn’t feel so great when trying to warm oneself while huddled around a fireplace. Sure, it does a great job of taking the chill off the air, but once you stray more than a few feet away from its blaze, the chill quickly wraps itself around you.

This is where the rubber band snapping comes in. Finding wood for a fire is easy here in Albufeira; you simply add it to the grocery list and pick up with your regular staples…oat milk, granola, eggs, fire starter, logs, firewood. Easy. Except these 9 kilos plus bundles are stacked in bins that require one to bend over, lift, twist, and drop into a shopping cart. I’ve been doing it successfully for 2½  months, until a few days ago. I have no idea what I did differently, except that my back decided enough was enough, and snap! Instant pain, instant ‘I can hardly move’, instant inconvenience! The shopping cart became my crutch until reaching the ‘comfort’ of our car.

With the aid of a heating pad, topical cream, Tylenol, and rest, I am well on my way to healing. The past few days, however, have made getting comfortable a real challenge. Sitting for too long hurts, lying down makes me ache, and walking has dropped a few gears to slow motion. However, even though I knew the bricks creating the footpaths had gaping cracks, the roads had many potholes, the stairs were totally uneven, and the walk to the beach was a downhill trek (not to mention the uphill return climb), the pain that shot through my back with each crack, dip, step, and hill, drew attention to these irregular surface conditions. Nothing changed about the footpaths, roads, or hills over the past few days, but my attention was drawn to them because something in my body had broken down, making it difficult for me to ‘make do’ with such uneven terrain. 

It got me thinking about life and work in general. When things are going well, when there are no new challenges that come along to disrupt the flow, we don’t pay much attention to problems or issues. Sure, they exist, but we work around them, we put up with them, until we can’t. Why is it that something, be it catastrophic or minor, has to happen before we give attention to those things that we can actually change in order to make life, systems, processes, or relationships better? Why do we settle for mediocrity when we could actually implement changes that just maybe, would bring growth and increased joy or efficiency to our personal and professional lives?

I obviously can’t do anything to change the surface conditions in Albufeira, nor can I change the building construction; however, my rubber band experience can serve as a reminder to pay attention to what I can change (yup, even how I lift). And more than that…do something to effect that change.