My summer was amazing! I got to travel to 10 different countries over the course of 9 weeks; some travel was for business, all for pleasure. My travel companions varied from my spouse, to adult children, to grandkids, and of course good friends.
You know how you start noticing certain things around you when you’re learning or experiencing something new? Like the first time you are pregnant…you notice so many other pregnant women around. Or you bought a new car…suddenly you see the same kind everywhere you go! Well that’s what is happening to me regarding remote work…everywhere I go I notice and meet people who are working remotely either on a company’s payroll, or freelancing. And they are wonderfully interesting people.
If you are following my blogs you already know that I am researching the keys to remote worker success, and learning how they want to be supported…all from the perspective of the remote worker. I’ve learned so much…and the research continues.
However, what I have also been learning from interviews and observations is the importance of those leading and managing remote workers. If that’s you…do you realize the impact you have, both for the good and not so good, on those you lead? I hear your frustration and challenge around leading in this new context, and yes, it can be daunting; but those of you who are determined to support and champion your remote workers deserve to be recognized.
For a remote worker to know their manager…
• has them front of mind,
• is committed to removing any and all barriers for success,
• will connect just to see how they are doing (love the example Lisette Sutherland shares in her podcast),
• and will take the time to figure out how to create virtual environments that remove the idea of ‘remote’. (Follow Dr. Karen Lojeski to learn about virtual distance.)
…is like celebrating their favourite birthday everyday!
My daughter, Shannon Fieber, is a team lead for a global organization. She is responsible for leading 19 customer service reps, 13 of them work remote. While not a simple task, her determination to make each team member feel valued, heard, and supported is admirable.
So, my challenge for you…
• If you are a remote worker who has an amazing manager/leader, let them know! Thank them…you are one of the blessed ones.
• If you are a remote leader, take a moment to reach out and check in with your team members…just for the sake of letting them know you care, even if you have never done so before.
• If you are feeling somewhat removed and isolated from your leader or team members, take the initiate to start the conversation…be the creative innovator of change that is needed.
There’s no downside!