Is Zoom fatigue really the issue? Blog #80

My wall calendar ‘But First, Coffee’ Brush Dance

It’s amazing how a term quickly gains global adoption…zoom fatigue. Who among us hasn’t used it, or at least heard it – and we all know what it means. But lately I’ve been wondering if it hasn’t become a scape goat of sorts. Let me explain.

Besides coming alongside organizations learning how to effectively work with remote or hybrid teams, I’m also a business professor. I’m part of an amazing, supportive, collaborative faculty…no complaints there! Most are on-line teaching 12 hours a week, and that doesn’t include the additional student meetings, and other faculty related meetings, the above normal preparation, and an audience who are on-line up to 18 hours a week taking classes. Outside of work, many choose to hold social gatherings on-line in lieu of face to face…but my gut says those social events are lessoning. This is life as a post-secondary educator…for now, and we get that. However…  

The common theme I hear, not just from my professor colleagues, but others I speak with, is ‘we are just so tired!’. Enter ‘zoom fatigue’…thus my question; are we really tired from being on-line too much? For me, I really don’t think that’s totally where the blame lies. The bottom line is that life is challenging right now. Everything takes extra effort. We are less active, but more worn out.

I find myself longing for the ‘good old days’…the good old days of summer 2019 when we relished our sojourns in Europe with family and friends, or even Christmas past! Remember the days when we could call up a friend to go for a coffee or a glass of wine at our favourite hangout? Or when we could have a bunch of folks over for a games night, that was really an excuse to gather and share food, good wine, a newly discovered craft brew, and of course, lots of laughter. Ah yes, the good old days.

Business is adapting, we are moving past triage and settling into how business operates in a pandemic inflicted world, and beyond. We are learning new ways to communicate, to collaborate, to lead, to follow, and to deliver services to our valued customers. Most are saying they will never return to business as usual…so much has been learned about productivity and efficiency that new practices and policies have replaced more traditional approaches. We have truly hit a crossroads; we can no longer do things the way they’ve always been done.

But some business aren’t able to adapt due to the nature of their offering, and for them I truly feel pained.

Along with a new context comes the need for upskilling and reskilling around what it takes to lead an unfamiliar team construct; leading hybrid teams probably offers the greatest challenges, but also presents amazing diversity opportunities (more about that in another blog). As humans we were created to learn, grow, adapt..and we will.

But we are still tired. We, most of us, have focused on ensuring the needs of our students, customers, and children have been met. All good! However, what has fallen by the wayside is figuring out how to maintain our own life balance and sanity. ‘Normal’ activities, plans, escapes, or rejuvenators are no longer as accessible. As already mentioned, spur of the moment meetups, in public or in our homes, takes extra planning, if even possible at all. Planning weekend getaways or vacations seem to lie more in the realm of dreams and wishes than actual concrete possibilities.

I don’t know about you, but my default is simply to work more. Not a wise alternative, but a reality. Bad habits are setting in, work time is slowly seeping into what should be down time. The self talk of ‘just hang in there for another month…’ has been replaced with even greater uncertainly about when ‘it’ will end and the world opens up to once more enjoy physically being ‘there’, as in actually visiting the Louvre vs taking a virtual tour.

While I am no psychologist, I’m starting to learning that the way to survive and thrive in this crazy period of time, starts in the mind. We can’t change the reality of what life looks like, but perhaps we can reframe how we look at it, and let a cognitive change influence how we act from an emotional and behavioural framework. My friend keeps harping on the importance of a growth mindset vs a fixed mindset…she’s got something there!

So, that’s the challenge I need to work through, and invite you to join me in the journey. We all have many precious humans in our lives, and we never want to stop caring for and supporting them. Because of each one of them, we need to adapt more than our business practices, we need to adjust our outlook and mindsets to making life now and in the future something extraordinary.

Sounds easy…hmmm, not at all! But necessary, and possible. One tiny action is where I need to start…what might your one tiny action be?        

Gamla Stan, Stockholm, summer 2019

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