experience

Rubber Ball or Glass Ball?

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“Work is a rubber ball. If you drop it, it will bounce back. The other four balls– family, health, friends, integrity–are made of glass. If you drop one of these, it will be irrevocably scuffed, nicked, perhaps even shattered.”

― Gary Keller, The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results

I came across this quote today and it made me pause to reflect on how it informs my 3R summer (see previous blog). I’m fairly confident in saying that in my life, family and integrity remain front and centre no matter what. (Although integrity is informed and nurtured by attention to my spirituality…yup…more attention needed there). I truly hope that my friends would know how incredibly valuable they are to me, and know that they are right up there in my life’s priorities. Health…I’m not so sure I have given this the ‘glass ball’ consideration, rather it has fallen into the rubber ball category.

As I look back over my life, I’m again reminded that my health gets most attention when something ‘shatters’. I’m not talking about serious, life threatening, life altering scares…more the kind of reminders that say ‘ok, let’s take a step back and think about how you got to this state…again!’ Being the full out, 110%, fairly driven person I am, it seems that running full speed into these reminders is what it takes to get my attention, causing me to gear down before I’m forced to slam the breaks on.

The more I think about the ‘glass ball’ analogy, perhaps it would be more accurate to say that my health gets most attention when something cracks, rather than shatters. Cracks can be repaired, however, the more cracks an object receives, chances of restoration to it’s original strength becomes diminished without some major work being done. When we were young, body parts that cracked could heal so much quicker…like a greenstick fracture. According to the Mayo Clinic (mayoclinic.org), a greenstick fracture may not even cause much pain or swelling, and a child could still have full use of the injured limb. That’s when we were young…

Do I really want to keep ‘cracking’ knowing full well what one crack too many could lead to? Absolutely not!

So, what can I do to stop this cycle? How can my ‘relax, refresh, rejuvenate‘ summer turn my ‘rubber ball’ approach to health into more of a ‘glass ball’ mentality? I’m thinking that this 3R focus is exactly what is required. To spell it out, I need to intentionally build in time to relax, so that my mind, body and soul can be refreshed. Once my whole-self experiences some refreshment, it will finally be ready for rejuvenation!

Sounds too simple…but maybe that’s exactly what it should be, simple. Slowing down means simplifying things, taking time for more deep breaths, more think time, more time to reflect, more time spent appreciating those special moments… I’m reminded of one of my favourite quotes (author unknown).

Life is not measured by the number of breaths we take, but by the moments that take our breath away.

For this week, my goal is to work towards acting on this quote…to look at preventing any more cracks. It’s tismart goal setting conceptme to practice what I preach about setting SMART goals, goals that produce the kinds of outcomes reflective of a life that makes room for relaxation, refreshment and rejuvenation.

‘Watch and Wonder’ or ‘Experience and Engage’?

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In his book Talk Like Ted, Carmine Gallo quotes from Ben Sanders.

“People don’t want to just watch and wonder. They want “to experience, to engage, to endeavor…that’s where the real meat of life is to be found.”

So, are you a ‘watch and wonder’ or an ‘experience and engage’ person? I am totally an experience and engage type…just ask my traveling friends!

This became very evident when we were traveling in Italy. So many things to see, appreciate, explore…and touch! Let’s just say that it was a smart thing for the guardians and curators in the Accademia di Belle Arti (Academia of Fine Arts in Florence) to have a fence around the breath-taking statue of David! I also learned very quickly that touching wax statues in Dublin, frescoes in Pompeii, and Florence, are greatly frowned on…actually forbidden. It’s amazing how body language, tone of voice and volume help an Irish-Canadian, totally English speaking person understand what ‘non toccare‘ means.      http://www.artoffresco.com/03-History/03.7-pompeii/03.7-history-pompeii.htm

So what does this have to do with training and development? More than you may realize.

Think about your employees or students, would you describe them as being watch and wonder, or experience and engage folks? How does that impact the way they learn…how should it then influence the tools and techniques you use for training and developing?

Let’s apply this to a lesson most of us have experienced at some point in our life…learning to ride a bike. Many options are available: read a manual, watch a YouTube video, and listen to someone explain, watch someone demonstrate, or get on a bike and figure it out. Your style of learning could be any one of these, or a combination of techniques. What about other topics like conflict resolution or learning to use a new piece of technology? All the options exist, but already you can identify which would be most effective for you.

Think about a skill that you know your employees or students need to acquire…got something in mind? Great, now take a few minutes and consider all the ways that skill could be taught. Next, think about your audience, how do they learn best? You will probably need to think of a combination of learning activities in order to address everyone, but the results will be well worth the effort.

So what about the way I was ‘encouraged’ to learn that frescoes were not to be touched? I did learn the lesson, but I was publicly reprimanded and embarrassed. Did I already know that I shouldn’t touch? Probably to some degree, but did I fully understand why? Not really.

OK, so hugging Pierce Brosnon's waxed statue may have bent the rules a little!
OK, so hugging Pierce Brosnon’s waxed statue may have bent the rules a little!

I admit that I am a tactile learner, and I also have to admit that I selectively adhere to rules…when they don’t make sense to me! Would my actions have been different if I had received appropriate information before hand? Absolutely! Is this a teaching style engaged in the classroom or workplace? Sadly I have seen and experienced the technique in both places…with devastating effects.

Let me encourage you to become an ‘experience and engage’ facilitator of learning. Next time you have the opportunity to provide a learning experience, think through the how and why, then let the creative juices start to flow!